About Service & Technical Support Department
• ISI Service & Technical Support Dept., managed by Mr. Ofer Machluf, is responsible for the quality control of all instruments sold by the company.
• The department is staffed by qualified engineers who have passed the finest and most advanced courses on all instrumentation types. The engineers are responsible for the smooth and trouble-free functioning of each device from its installation onward.
• Our services include the installation of instruments, instrument testing, and completion of the IQ (Installation Qualification) and OQ (Operation Qualification) documents.
• Our service lab offers the repair and refurbishing of analytical instruments, leak detectors, vacuum pumps, vacuum valves, vacuum gauges, RF/DC power generators, wafer-handling robots, and chillers.
• Our team are experts in their fields and regularly participate in advanced training by the manufacturers to keep their knowledge always current and up-to-date.